Privacy Policy

Tool Kart (“we”, “our”, “us”) is committed to protecting your personal information and ensuring a safe user experience. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application and website.

1. Information We Collect

We may collect the following information when you use Tool Kart:

  • Personal Details: Name, email, phone number, address, and city.

  • Order Information: Purchase details, payments, and delivery status.

  • Device Information: IP address, device model, OS version, and app usage data.

  • Location Information: Only if you allow access for better delivery accuracy.

2. How We Use Your Information

We use your data to:

  • Process orders and manage deliveries

  • Provide real-time order updates

  • Offer customer support and resolve complaints

  • Improve app performance and user experience

  • Show relevant products, offers, and recommendations

  • Prevent fraud and ensure account security

3. How We Protect Your Data

We use secure servers, encryption, and strict access controls to protect your personal information. Your data is not shared with any unauthorized third parties.

4. Sharing of Information

We may share limited information with:

  • Delivery partners to fulfill your orders

  • Payment gateways to process transactions

  • Service providers who help improve our app We never sell your personal information.

5. Cookies & App Analytics

We use cookies and analytics tools to understand user behavior and improve app performance.

6. Your Rights

You can:

  • Update your account information

  • Request data deletion

  • Disable permissions at any time

7. Third-Party Links

Tool Kart may contain links to external websites. We are not responsible for their privacy practices.